Contact

We do our utmost for you as a customer. This means that you can always contact us easily. If you have any questions about this or that, you can reach us via:

  • A mail to [email protected]
  • The message box at the bottom right of your screen
  • A ticket via your account login
  • Or simply call our telephone number +32 (0) 56 964 956 (during opening hours)

OPENING HOURS (by telephone)

  • Monday  8:30 - 12:15 , 13:00 - 16:30
  • Tuesday  8:30 - 12:15 , 13:00 - 16:30
  • Wednesday  8:30 - 12:15 , 13:00 - 16:30
  • Thursday  8:30 - 12:15 , 13:00 - 16:30
  • Friday  8:30 - 12:15 , 12:00 - 15:30


    Available on Saturday via email: [email protected]
    Accessible on Sunday via email: [email protected]
  • If you have questions about how to return a product:
  • If you have questions about your delivery:

Track & Trace e-mail already received (also see spam box) but your package has not yet been delivered?

    • Call directly to the post office, keep your track and trace code handy: (Mon-Fri: 8am-12:30pm and 1pm-17pm): Tel:  +32 (0) 2 278 50 15
    • Or fill out the contact form.
    • Track & Trace mail not received? Be sure to check your spam mailbox! If it is not there either, you can send us an email, be sure to mention your order number!

 

  • Questions regarding product information:
    • mail: [email protected]
    • telephone: 0032 (0) 56 964 956 (during opening hours, see above)
    • Live chat during business hours: Chat with us
  • Questions about how to order?
  • If you have any other questions you can reach us at:
    • An email to [email protected]
    • The message box at the bottom right of your screen
    • A ticket via your account login
    • Or just call our phone number +32 (0)56 964 956 (during opening hours)
    • Would you like to visit our showroom? You can! Please make an appointment in advance through one of the above channels!

Vlamingstraat 4, Airbase 1, - 8560 Wevelgem (Belgium)
[email protected]
Tel: +32 (0) 56 96 49 56
VAT: BE0680696213

Thuiszorg Webshop is a concept of Freya Products BVBA.